Episode 39 highlights – Dana Chisnell podcast about Civic Design, Voter Experience and Ballot Design:
- Dana’s stories about usability testing on ballot design prototypes
- Overcoming stakeholder objections for doing user research
- Challenges of local and federal elections in the United States
- Ballot design and voter experience
- Doing research for civic design and overcoming very complex roadblocks
- How to get deep domain expertise in a regulated industry as a designer
- Why our common approach to software design isn’t enough for civic design problems
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