Aurelius Podcast: Episode 36 with Natalie Hanson on Sharing and Communicating User Research

Posted on April 5, 2019September 19, 2019 by Zack Naylor

Tags Podcast, Research Ops, User Research

Episode 36 highlights with Natalie Hanson on Sharing and Communicating User Research:

Differences between in house and external UX teams and the unique challenges of each
Tips for collaborating with others on your user research work
How to encourage non-designers and non-researchers to collaborate on user research and insights
Tips for working with stakeholders who believe they already know what needs to be designed
Effectively communicating user research insights to inspire action from executives, developers and more

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Aurelius Podcast: Episode 35 with Rob Walling on Making Tough Design and Product Choices

Posted on February 21, 2019September 19, 2019 by Zack Naylor

Tags Podcast

Episode 35 highlights with Rob Walling:

How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience
Rob’s background as a software engineer and what made him decide to become an entrepreneur
The story of founding Drip and how Rob and how the team made some pretty big changes in the product
Finding the confidence to help you figure out how, and when, to make big product decisions
Minimum Path to Awesome and how to successfully launch new features in your product

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Aurelius Podcast: Episode 34 with Jason Voiovich on Empathy and Quantitative Data in Marketing and UX

Posted on December 23, 2018September 19, 2019 by Zack Naylor

Tags Empathy, Podcast, Ux

Episode 34 highlights with Jason Voiovich:

Jason’s background in marketing and consumerism as well as what led him to become an author on the topics
The pitfalls of focusing too much on analytics and quantitative data to understand your customers
Why empathy is a key to the future of our work and society
Jason’s research about empathy
The connection between empathy and burnout… and what you can do about it
Doing less to get better results in UX, research and marketing
What does it mean to be scientific versus “scientism”?

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Aurelius Podcast: Episode 33 with Kate Towsey on ResearchOps, User Research Repositories and Strategic Impact

Posted on November 27, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Research Ops, Researchops, Ux Research

Episode 33 highlights with Kate Towsey:

Kate’s background and how she got into user research and ResearchOps
What it was like to “research the researchers”
The global ResearchOps community and how it all began
Research repositories and libraries
Leading research operations at Atlassian
How and why the ResearchOps community grew to what it is now
Kate’s definition for #WhatisResearchOps?

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Aurelius Podcast: Episode 32 with Gregg Bernstein on User Research and Strategic Impact

Posted on October 31, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Research Ops, Researchops, User Research, Ux Research

Gregg Bernstein On User Research – Aurelius Podcast Episode 32 Highlights:

How Gregg and his team are doing user research at Vox Media
Doing user research for broad audiences and industries
Using smaller research projects to lead to larger more strategic research
How to most effectively share your user research findings with stakeholders and your team
Thoughts on UX research repositories and libraries
Tools and tips for setting up your ResearchOps and process for taking in, conducting and sharing user research at your company
Making user research more strategic to influence company focus and direction
Avoiding the pitfalls of overthinking in the user research process

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Aurelius Podcast: Episode 31 with Hana Nagel on Building Confidence Through User Research in Your Organization

Posted on October 11, 2018September 19, 2019 by Zack Naylor

Tags Enterprise Ux, Podcast, Research Ops, Researchops, User Research, Ux, Ux Research

Episode 31 highlights with Hana Nagel:

How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker
Doing user research…about user research, so that you can see much more success with your organization adopting a more user centered mindset
Focusing on the outcomes of research to create a greater impact with user research at your company
Learning the behavior of your teams and company in order to sell user research internally
How to empower other teams to do user research themselves in order to scale user research at your company
How to turn user research and findings into action and recommendations
Giving your team and company confidence in doing the right things

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Aurelius Podcast: Episode 30 with Dave Malouf on DesignOps and ResearchOps

Posted on September 18, 2018September 19, 2019 by Zack Naylor

Tags Design Ops, Designops, Podcast, Research Ops, Researchops, User Research

Episode 30 highlights with Dave Malouf:

What is ResearchOps and DesignOps?
Challenges of operationalizing research and design in growing organizations and how to overcome them
Dave’s tips and insights in how to grow design and research in your company more efficiently
Who owns “ResearchOps” and what does that person(s) do?
How to determine when you should be thinking about DesignOps and ResearchOps

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Aurelius Podcast: Episode 29 with Jorge Arango on Design Ethics

Posted on September 11, 2018September 19, 2019 by Zack Naylor

Tags Design Ethics, Podcast, Product Management, Product Strategy, Ux

Episode 29 highlights with Jorge Arango:

The similarities between physical architecture and UX design
Tips we can apply from the process of architecture to digital design
How to think about physical spaces to inform the digital information spaces you create
Feedback loops in digital information spaces
How the rate of change in physical buildings vs. digital spaces has changed our expectations as a culture
The ways language greatly impact our expectations and design of digital spaces
Design ethics in digital places where civic discourse happens and how we as designers can be more mindful in creating them

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Aurelius Podcast: Episode 28 with Jim Kalbach on Customer Experience and Design in Business

Posted on August 27, 2018September 19, 2019 by Zack Naylor

Tags Business Strategy, Customer Experience, Podcast

Episode 28 highlights with Jim Kalbach:

What is the difference between user experience, customer experience and marketing
Jim’s background in UX design and how that helped him transition to his role now in customer experience and product education
Remembering that the “grass is never greener” and no organization is perfect in order to have a longer term impact where you work
What is the true secret to becoming a kick ass design leader
The long term effects of even the smallest UX and user research decisions
Experience mapping principles and tips from Jim’s book
Building empathy and understanding for your stakeholders and business to be a more successful designer

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Aurelius Podcast: Episode 27 with Brianna Sylver on the Differences Between Market Research and User Research

Posted on August 7, 2018September 19, 2019 by Zack Naylor

Tags Market Research, Podcast, User Research

Listen to Episode 27 for highlights with Brianna Sylver including:

The difference between user research and market research
Using both market research and user research to build a better design strategy
Why market research may not be what you think it is
How and when you should think about doing user research more like a market researcher
Project mindset vs. product mindset
Tactical vs. strategic UX design

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