Episode 21 Highlights:

• Lou’s background, the beginning of the internet and how UX/IA all started
• The stories behind Lou meeting Tim Berners Lee and Larry Page
• How Lou started Rosenfeld Media, the UX book publishing company
• The story of the blind men and the elephant and how it applies to building a great user experience
• DesignOps, ResearchOps and how Lou began major conferences around those topics
• Lou’s advice for those of us working in large organizations doing UX design

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Lou Rosenfeld is the publisher of Rosenfeld Media as well as co-organizer of DesignOps Summit and Enterprise UX. You can find out more about Lou on Twitter.