Episode 25 highlights:

• Product management at Intercom
• Choosing the right problems to solve for your customers
• What user research looks like at Intercom
• How Michelle and the product team at Intercom chooses which projects to work on
• Where does UX design start and Product Management end?

Michelle Fitzpatrick from Intercom on Product Management, UX and User Research

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Michelle Fitzpatrick is a Senior Product Manager at Intercom. You can find her on twitter here.