Jeffrey Zeldman discusses the importance of user research and design ethics
Jeffrey Zeldman is an entrepreneur, web designer, author, podcaster and speaker on web design. He is the founder of A List Apart Magazine and the design studios Happy Cog and studio.zeldman, as well as the co-founder of A Book Apart and the design conference An Event Apart. He co-hosts his own podcast, The Big Web Show, about the web and online publishing.
You can find Jeffrey on twitter here: @zeldman