Aurelius Podcast: Episode 25 with Michelle Fitzpatrick on Product Management and User Research at Intercom

Post on July 10th 2018 by Zack Naylor, CEO, Co-founder

Episode 25 highlights:

  • Product management at Intercom
  • Choosing the right problems to solve for your customers
  • What user research looks like at Intercom
  • How Michelle and the product team at Intercom chooses which projects to work on
  • Where does UX design start and Product Management end?

Michelle Fitzpatrick from Intercom on Product Management, UX and User Research

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Michelle Fitzpatrick is a Senior Product Manager at Intercom. You can find her on twitter here.

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