Aurelius Podcast: Episode 36 with Natalie Hanson on Sharing and Communicating User Research

Posted on April 5th 2019 by Zack Naylor, CEO, Co-founder

Episode 36 highlights with Natalie Hanson on Sharing and Communicating User Research:

  • Differences between in house and external UX teams and the unique challenges of each
  • Tips for collaborating with others on your user research work
  • How to encourage non-designers and non-researchers to collaborate on user research and insights
  • Tips for working with stakeholders who believe they already know what needs to be designed
  • Effectively communicating user research insights to inspire action from executives, developers and more

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How to Organize and Share User Research Data and Insights: 3 Step Guide

Trying to organize all of your user research data and insights in one place to easily find and reuse again later? Let’s talk about how to do that. 

We’ve been working on Aurelius for almost four years now and as a result we’ve spoken with a lot of teams trying to find a place to store, track and organize all the raw user research data and insights they have.

The challenge is that storing UX research often doesn’t fit neatly into places or tools we already have in place because they’re not built for that purpose. What ends up happening is that either you give up in frustration and have no real organization for your UX research, or, you try to create a UX research database with existing tools and methods.

This can have mixed results. An important factor here is having a strategy for how you’ll organize and share all of your UX research once you decide on a platform. In this article, I’ll discuss the three main steps to consider in order to most effectively store all your UX research in one central repository.

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Photo by Samuel Zeller on Unsplash

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Sharing and Organizing User Research Just Got Easier

Posted on March 12th 2019 by Zack Naylor, CEO, Co-founder

Aurelius Product Updates - March 2019

We’ve been working hard on several updates to Aurelius! 

Our customers and trial users give us tons of feedback and we use all of it to directly inform our product roadmap and what we eventually launch. This is something we take a lot of pride in since we are a user research tool, built by UX and research folks, for UX and design research teams.

Additionally, we found that other people like us just plain find it interesting to hear about what we build and what led us to making those decisions.

In this post we’ll outline some of what we learned and what we built and launched in response to those research insights from our very own audience.

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Aurelius Podcast: Episode 35 with Rob Walling on Making Tough Design and Product Choices

Posted on February 21st 2019 by Zack Naylor, CEO, Co-founder
Tags: podcast

Episode 35 highlights with Rob Walling:

  • How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience
  • Rob’s background as a software engineer and what made him decide to become an entrepreneur
  • The story of founding Drip and how Rob and how the team made some pretty big changes in the product
  • Finding the confidence to help you figure out how, and when, to make big product decisions
  • Minimum Path to Awesome and how to successfully launch new features in your product

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We Extended Our Free Trials of Aurelius

Posted on February 9th 2019 by Zack Naylor, CEO, Co-founder

Aurelius free trials are now 30 days

We recently launched a change to our free trial model to move from 14 days to 30 days by default. This means any new customer who signs up for a free trial with Aurelius will have a full month to give Aurelius a try and share it with thier team and company.

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Aurelius Podcast: Episode 34 with Jason Voiovich on Empathy and Quantitative Data in Marketing and UX

Posted on December 23rd 2018 by Zack Naylor, CEO, Co-founder

Episode 34 highlights with Jason Voiovich:

  • Jason’s background in marketing and consumerism as well as what led him to become an author on the topics
  • The pitfalls of focusing too much on analytics and quantitative data to understand your customers
  • Why empathy is a key to the future of our work and society
  • Jason’s research about empathy
  • The connection between empathy and burnout… and what you can do about it
  • Doing less to get better results in UX, research and marketing
  • What does it mean to be scientific versus “scientism”?

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Aurelius Podcast: Episode 33 with Kate Towsey on ResearchOps, User Research Repositories and Strategic Impact

Posted on November 27th 2018 by Zack Naylor, CEO, Co-founder

Episode 33 highlights with Kate Towsey:

  • Kate’s background and how she got into user research and ResearchOps
  • What it was like to “research the researchers”
  • The global ResearchOps community and how it all began
  • Research repositories and libraries
  • Leading research operations at Atlassian
  • How and why the ResearchOps community grew to what it is now
  • Kate’s definition for #WhatisResearchOps?

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Organize and Share Your User Research with a Central Repository

Create Company Wide Empathy with a User Research Repository

Creating insights to share and act on is the most important work you do as a UX or user research professional.

Your research must create a sense of empathy for the people you’re designing for with your team and company. This means your insights and findings must be clear, findable and actionable.

With rapidly changing expectations and methods for communication and sharing knowledge, it’s critical to start building a sustainable research practice right away that builds institutional knowledge of your customers.

Doing so generates better intuition and decision making, as well as wide spread empathy at your organization.

Investing in a user research repository to organize, search and share everything you learn from customer research early helps you accomplish these things and build true customer empathy in your organization.

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Aurelius Podcast: Episode 32 with Gregg Bernstein on User Research and Strategic Impact

Posted on October 31st 2018 by Zack Naylor, CEO, Co-founder

Gregg Bernstein On User Research - Aurelius Podcast Episode 32 Highlights:


  • How Gregg and his team are doing user research at Vox Media
  • Doing user research for broad audiences and industries
  • Using smaller research projects to lead to larger more strategic research
  • How to most effectively share your user research findings with stakeholders and your team
  • Thoughts on UX research repositories and libraries
  • Tools and tips for setting up your ResearchOps and process for taking in, conducting and sharing user research at your company
  • Making user research more strategic to influence company focus and direction
  • Avoiding the pitfalls of overthinking in the user research process

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Aurelius Podcast: Episode 31 with Hana Nagel on Building Confidence Through User Research in Your Organization

Episode 31 highlights with Hana Nagel:

  • How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker
  • Doing user research...about user research, so that you can see much more success with your organization adopting a more user centered mindset
  • Focusing on the outcomes of research to create a greater impact with user research at your company
  • Learning the behavior of your teams and company in order to sell user research internally
  • How to empower other teams to do user research themselves in order to scale user research at your company
  • How to turn user research and findings into action and recommendations
  • Giving your team and company confidence in doing the right things

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