Aurelius Podcast: Episode 31 with Hana Nagel on Building Confidence Through User Research in Your Organization

Episode 31 highlights with Hana Nagel:

  • How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker
  • Doing user research…about user research, so that you can see much more success with your organization adopting a more user centered mindset
  • Focusing on the outcomes of research to create a greater impact with user research at your company
  • Learning the behavior of your teams and company in order to sell user research internally
  • How to empower other teams to do user research themselves in order to scale user research at your company
  • How to turn user research and findings into action and recommendations
  • Giving your team and company confidence in doing the right things

read more… “Aurelius Podcast: Episode 31 with Hana Nagel on Building Confidence Through User Research in Your Organization”

Aurelius Podcast: Episode 19 with Mariah Hay on Working with Developers, User Research and Doing UX at Scale

Episode 19 highlights:

  • How Mariah came into Human Centered Design from an Industrial Design background
  • Doing user research and how to include developers/technologists
  • What are customer feedback loops, how to create and act on them at scale
  • What it takes to build a truly customer centered organization
  • How Pluralsight conducts, analyzes and applies user research at scale
  • The process of Directed Discovery and how to do it
  • Doing human centered design at scale with a large and growing team
  • How to empower everyone at your organization to understand customers better

read more… “Aurelius Podcast: Episode 19 with Mariah Hay on Working with Developers, User Research and Doing UX at Scale”