Aurelius Podcast: Episode 31 with Hana Nagel on Building Confidence Through User Research in Your Organization

Episode 31 highlights with Hana Nagel:

How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker
Doing user research…about user research, so that you can see much more success with your organization adopting a more user centered mindset
Focusing on the outcomes of research to create a greater impact with user research at your company
Learning the behavior of your teams and company in order to sell user research internally
How to empower other teams to do user research themselves in order to scale user research at your company
How to turn user research and findings into action and recommendations
Giving your team and company confidence in doing the right things

Episode 14 highlights:

Why you should be doing [more] user research
How to convince your stakeholders that user research is important
3 approaches to building brilliant products and features (and which one is best)
Convincing your stakeholders and leaders to do (more) user research
What is a user research process to make sure you’re learning the right things
The difference between research analysis and research synthesis

Episode 16 highlights:

Episode 15 highlights:

Non dominant thinking styles, diversity in product design and user research
Difference between problem space research and solutions research and why it matters
The concept of “thinking styles” in research and how to apply them in UX design
How machine learning and AI can create emergent experiences in the future
Different types of empathy (cognitive and emotional), what they are and how to use each one
A brilliant, tactical example of how to make sense of what you learn from user research

Episode 10 highlights:

What product discovery is and how to do it
The wrong way to do user research and how to avoid it
A process to make sure you’re building products and features that solve real problems
When product discovery starts and ends
4 steps to conducting product discovery
The importance, and dangers, confidence level in design or product ideas

Episode 13 highlights:

Episode 12 highlights:

Episode 11 highlights:

Why understanding a business model is critical for designers 
Using design to do more than make a great interface or a sexy advertisement 
Humanizing business and letting design/design thinking drive how business gets done 
What OKRs are, where they’re used and how to do them 
How Christina has used OKRs for both business and her own life 
Embracing business metrics as designers 
How you can be more innovative than Steve Jobs
 Tools and techniques for looking at your customer feedback and research insights to get beyond your assumptions

Episode 8 highlights:

Audrey’s concept of “give me a napkin”
Knowing how and when to step backwards from a prescribed solution to find the problem to solve
Working with your team and stakeholders so you can make a meaningful contribution as a designer
How we can find, and solve, the right problems as designers
UX designers and product managers working together successfully
Who owns the advocacy for and voice of the customer?