Aurelius Podcast: Episode 15 with Indi Young discussing Empathy, User Research, Synthesis and Thinking Styles

Episode 15 highlights:

Non dominant thinking styles, diversity in product design and user research
Difference between problem space research and solutions research and why it matters
The concept of “thinking styles” in research and how to apply them in UX design
How machine learning and AI can create emergent experiences in the future
Different types of empathy (cognitive and emotional), what they are and how to use each one
A brilliant, tactical example of how to make sense of what you learn from user research

Aurelius Podcast: Episode 10 with Jeff Patton on Product Discovery and User Research

Episode 10 highlights:

What product discovery is and how to do it
The wrong way to do user research and how to avoid it
A process to make sure you’re building products and features that solve real problems
When product discovery starts and ends
4 steps to conducting product discovery
The importance, and dangers, confidence level in design or product ideas

Episode 13 highlights:

Episode 12 highlights:

Episode 11 highlights:

Why understanding a business model is critical for designers 
Using design to do more than make a great interface or a sexy advertisement 
Humanizing business and letting design/design thinking drive how business gets done 
What OKRs are, where they’re used and how to do them 
How Christina has used OKRs for both business and her own life 
Embracing business metrics as designers 
How you can be more innovative than Steve Jobs
 Tools and techniques for looking at your customer feedback and research insights to get beyond your assumptions

Episode 8 highlights:

Audrey’s concept of “give me a napkin”
Knowing how and when to step backwards from a prescribed solution to find the problem to solve
Working with your team and stakeholders so you can make a meaningful contribution as a designer
How we can find, and solve, the right problems as designers
UX designers and product managers working together successfully
Who owns the advocacy for and voice of the customer?