read more… “Aurelius Podcast: Episode 37 – DesignOps & ResearchOps in the Enterprise with Fred Beecher”
Tag: Podcast
Aurelius Podcast: Episode 36 with Natalie Hanson on Sharing and Communicating User Research
Episode 36 highlights with Natalie Hanson on Sharing and Communicating User Research:
- Differences between in house and external UX teams and the unique challenges of each
- Tips for collaborating with others on your user research work
- How to encourage non-designers and non-researchers to collaborate on user research and insights
- Tips for working with stakeholders who believe they already know what needs to be designed
- Effectively communicating user research insights to inspire action from executives, developers and more
Aurelius Podcast: Episode 35 with Rob Walling on Making Tough Design and Product Choices
Episode 35 highlights with Rob Walling:
- How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience
- Rob’s background as a software engineer and what made him decide to become an entrepreneur
- The story of founding Drip and how Rob and how the team made some pretty big changes in the product
- Finding the confidence to help you figure out how, and when, to make big product decisions
- Minimum Path to Awesome and how to successfully launch new features in your product
Aurelius Podcast: Episode 34 with Jason Voiovich on Empathy and Quantitative Data in Marketing and UX
Episode 34 highlights with Jason Voiovich:
- Jason’s background in marketing and consumerism as well as what led him to become an author on the topics
- The pitfalls of focusing too much on analytics and quantitative data to understand your customers
- Why empathy is a key to the future of our work and society
- Jason’s research about empathy
- The connection between empathy and burnout… and what you can do about it
- Doing less to get better results in UX, research and marketing
- What does it mean to be scientific versus “scientism”?
Aurelius Podcast: Episode 33 with Kate Towsey on ResearchOps, User Research Repositories and Strategic Impact
Episode 33 highlights with Kate Towsey:
- Kate’s background and how she got into user research and ResearchOps
- What it was like to “research the researchers”
- The global ResearchOps community and how it all began
- Research repositories and libraries
- Leading research operations at Atlassian
- How and why the ResearchOps community grew to what it is now
- Kate’s definition for #WhatisResearchOps?
Aurelius Podcast: Episode 32 with Gregg Bernstein on User Research and Strategic Impact
Gregg Bernstein On User Research – Aurelius Podcast Episode 32 Highlights:
- How Gregg and his team are doing user research at Vox Media
- Doing user research for broad audiences and industries
- Using smaller research projects to lead to larger more strategic research
- How to most effectively share your user research findings with stakeholders and your team
- Thoughts on UX research repositories and libraries
- Tools and tips for setting up your ResearchOps and process for taking in, conducting and sharing user research at your company
- Making user research more strategic to influence company focus and direction
- Avoiding the pitfalls of overthinking in the user research process
read more… “Aurelius Podcast: Episode 32 with Gregg Bernstein on User Research and Strategic Impact”
Aurelius Podcast: Episode 31 with Hana Nagel on Building Confidence Through User Research in Your Organization
Episode 31 highlights with Hana Nagel:
- How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker
- Doing user research…about user research, so that you can see much more success with your organization adopting a more user centered mindset
- Focusing on the outcomes of research to create a greater impact with user research at your company
- Learning the behavior of your teams and company in order to sell user research internally
- How to empower other teams to do user research themselves in order to scale user research at your company
- How to turn user research and findings into action and recommendations
- Giving your team and company confidence in doing the right things
Aurelius Podcast: Episode 30 with Dave Malouf on DesignOps and ResearchOps
Episode 30 highlights with Dave Malouf:
- What is ResearchOps and DesignOps?
- Challenges of operationalizing research and design in growing organizations and how to overcome them
- Dave’s tips and insights in how to grow design and research in your company more efficiently
- Who owns “ResearchOps” and what does that person(s) do?
- How to determine when you should be thinking about DesignOps and ResearchOps
read more… “Aurelius Podcast: Episode 30 with Dave Malouf on DesignOps and ResearchOps”
Aurelius Podcast: Episode 29 with Jorge Arango on Design Ethics
Episode 29 highlights with Jorge Arango:
- The similarities between physical architecture and UX design
- Tips we can apply from the process of architecture to digital design
- How to think about physical spaces to inform the digital information spaces you create
- Feedback loops in digital information spaces
- How the rate of change in physical buildings vs. digital spaces has changed our expectations as a culture
- The ways language greatly impact our expectations and design of digital spaces
- Design ethics in digital places where civic discourse happens and how we as designers can be more mindful in creating them
read more… “Aurelius Podcast: Episode 29 with Jorge Arango on Design Ethics”
Aurelius Podcast: Episode 28 with Jim Kalbach on Customer Experience and Design in Business
Episode 28 highlights with Jim Kalbach:
- What is the difference between user experience, customer experience and marketing
- Jim’s background in UX design and how that helped him transition to his role now in customer experience and product education
- Remembering that the “grass is never greener” and no organization is perfect in order to have a longer term impact where you work
- What is the true secret to becoming a kick ass design leader
- The long term effects of even the smallest UX and user research decisions
- Experience mapping principles and tips from Jim’s book
- Building empathy and understanding for your stakeholders and business to be a more successful designer