Aurelius Podcast: Episode 23 with Lindsey Redinger on User Research and ResearchOps

Posted on June 5, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Research Ops, User Research

Episode 23 Highlights:

What is ResearchOps and how do you operationalize user research?
Making research accessible to everyone in the organization
How InVision documents and stores user research insights
Lindsey’s trick for helping all of InVision build empathy with their customers
Getting new employees at InVision up to speed with who their customers are as part of their new hire onboarding
How to get started in your ResearchOps practice or operationalizing user research and your company
Keeping individual projects aligned to broader company goals
How Lindsey and InVision uses the Jobs To Be Done framework to keep user research focused

Aurelius Podcast: Episode 22 with Peter Morville on Planning, User Research and Mindfulness

Posted on May 15, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Product Management, Product Planning, User Research

Episode 22 highlights with Peter Morville:

Peter’s new book “Planning for Everything” and what led him to decide to write a book about planning
What we can learn from the U.S. Marines about planning better design and research projects
Peter’s framework of S.T.A.R.F.I.N.D.E.R and how to use it for better planning of your ux, design and research projects
How Agile development process can help…and hinder your design and software project planning
Are you OVER-planning? How to determine if you are and if so work at getting better at improvising
Tips for convincing your stakeholders to do (or do more) user research
Systems thinking and how it applies to UX design and product management
Ways to be more self-aware in the design, features and decisions we make in our work as UX designers, researchers and product managers

Aurelius Podcast: Episode 21 with Lou Rosenfeld on DesignOps, ResearchOps and UX

Posted on May 8, 2018September 19, 2019 by Zack Naylor

Tags Designops, Information Architecture, Podcast, Research Ops, Researchops, Ux

Episode 21 Highlights:

Lou’s background, the beginning of the internet and how UX/IA all started
The stories behind Lou meeting Tim Berners Lee and Larry Page
How Lou started Rosenfeld Media, the UX book publishing company
The story of the blind men and the elephant and how it applies to building a great user experience
DesignOps, ResearchOps and how Lou began major conferences around those topics
Lou’s advice for those of us working in large organizations doing UX design

Aurelius Podcast: Episode 17 with Erika Hall on User Research, Collaborating with Stakeholders and Design Culture

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Stakeholders, User Experience, User Experience Design, User Research, Ux

Episode 17 highlights:

Using research and design to create products and services that are more balanced in the world
Where to start helping your company make a bigger impact with user research
“Startup” culture and how it can be very unhealthy and unproductive
Why some companies still aren’t doing user research (or enough) and how you can help
How having shared goals boosts collaboration and creativity

Aurelius Podcast: Episode 19 with Mariah Hay on Working with Developers, User Research and Doing UX at Scale

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Design Ops, Enterprise Ux, Podcast, Product Development, User Research

Episode 19 highlights:

How Mariah came into Human Centered Design from an Industrial Design background
Doing user research and how to include developers/technologists
What are customer feedback loops, how to create and act on them at scale
What it takes to build a truly customer centered organization
How Pluralsight conducts, analyzes and applies user research at scale
The process of Directed Discovery and how to do it
Doing human centered design at scale with a large and growing team
How to empower everyone at your organization to understand customers better

Aurelius Podcast: Episode 16 with Andy Vitale on Applying User Research and Gaining Business and Stakeholder Trust

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Business Strategy, Podcast, Stakeholders, User Research, Ux, Ux Design, Ux Research

Episode 16 highlights:

What makes experiences valuable?
Getting a “seat at the table” with design…and then what to do with it
Growing from a designer to a design leader
Speaking the language of the business to sell your vision and ideas
How to tie design decisions to business metrics

Aurelius Podcast: Episode 14 with Steve Portigal on User Research, Analysis and Learning from Customers

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Podcast, User Experience Design, User Research, Ux Research

Episode 14 highlights:

Why you should be doing [more] user research
How to convince your stakeholders that user research is important
3 approaches to building brilliant products and features (and which one is best)
Convincing your stakeholders and leaders to do (more) user research
What is a user research process to make sure you’re learning the right things
The difference between research analysis and research synthesis

Aurelius Podcast: Episode 13 with Andy Budd on Design Thinking, User Research Insights and Synthesis

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Design Thinking, Key Insights, Podcast, User Experience Design, User Research, Ux, Ux Research

Episode 13 highlights:

The beginnings of Clearleft
How the UX agency to client relationship has changed
Designing like a detective
Gathering the right evidence to do great UX design
The tools and application are of design thinking
How to go from research, synthesis and insights into actual design
Dangers of “research theater” and how to avoid them
Getting past the obvious solutions to create your most brilliant designs

Aurelius Podcast: Episode 10 with Jeff Patton on Product Discovery and User Research

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Product Discovery, User Experience Design, User Research, Ux, Ux Research

Episode 10 highlights:

What product discovery is and how to do it
The wrong way to do user research and how to avoid it
A process to make sure you’re building products and features that solve real problems
When product discovery starts and ends
4 steps to conducting product discovery
The importance, and dangers, confidence level in design or product ideas

Aurelius Podcast: Episode 9 with Melissa Perri on Product Management & User Research

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Product Management, Product Strategy, User Research

Episode 9 highlights:

Melissa’s approach to product strategy
Setting good strategic goals for our product and user experiences
The difference between shipping features and shipping GOOD features
How to do user research to actually drive innovation
Case study examples from Melissa on how she used user research to increase user acquisition
Using product and UX goals to tie up into larger company vision and strategy