Aurelius Podcast: Episode 19 with Mariah Hay on Working with Developers, User Research and Doing UX at Scale

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Design Ops, Enterprise Ux, Podcast, Product Development, User Research

Episode 19 highlights:

How Mariah came into Human Centered Design from an Industrial Design background
Doing user research and how to include developers/technologists
What are customer feedback loops, how to create and act on them at scale
What it takes to build a truly customer centered organization
How Pluralsight conducts, analyzes and applies user research at scale
The process of Directed Discovery and how to do it
Doing human centered design at scale with a large and growing team
How to empower everyone at your organization to understand customers better

Aurelius Podcast: Episode 17 with Erika Hall on User Research, Collaborating with Stakeholders and Design Culture

Posted on May 3, 2018September 19, 2019 by Zack Naylor

Tags Podcast, Stakeholders, User Experience, User Experience Design, User Research, Ux

Episode 17 highlights:

Using research and design to create products and services that are more balanced in the world
Where to start helping your company make a bigger impact with user research
“Startup” culture and how it can be very unhealthy and unproductive
Why some companies still aren’t doing user research (or enough) and how you can help
How having shared goals boosts collaboration and creativity

Why The Best Design and Product Teams Decide What, Then How

Posted on May 2, 2018September 19, 2019 by Zack Naylor

Tags Product Development, Product Strategy, Ux

Creating an awesome design, product and experience is hard work. Making the RIGHT design, product or experience is even harder. The smartest teams first figure out the “What” before they decide the “How”.

Whether you’re designing a new product or experience, or improving an existing one, you have to first figure out What you’re making before you can effectively execute the How.

Defining and agreeing on What you’re doing first gives everyone much better clarity to focus on executing How to get it done.

Inside Aurelius – 002 with Joseph Szczesniak and Zack Naylor

Posted on May 1, 2018September 19, 2019 by Zack Naylor

Tags Development, Podcast, Product Management, Product Strategy, Technology

iA002 episode highlights:

The technology stack that we built Aurelius with and how it’s evolved over time
Understanding common development terms to better communicate design ideas
An inside look at how Joseph and Zack make decisions about the product and the company
Behind the scenes views and opinions on making technology upgrades and feature prioritizations
How we build Aurelius like Wyatt Earp

People Are the Secret to Great Products

Posted on April 17, 2018September 19, 2019 by Zack Naylor

Tags Product Development, User Research, Ux

First who, then what. That’s the popular mantra to building massively successful and long-lasting companies. The same is true for crafting beautifully designed products and experiences. You may look to tools and processes for the secret to building a great product and user experience but in the end, the secret is people. Knowing who you are designing and building for and having a team who cares about helping those people will give you the greatest chance of success.

Photo by Avel Chuklanov on Unsplash

Aurelius Podcast: Episode 20 with Aarron Walter on UX Organization Models, DesignOps and User Research

Posted on April 17, 2018September 19, 2019 by Zack Naylor

Tags Design Ops, Podcast, Research Ops, User Research, Ux

Episode 20 highlights:

What does a high functioning design team look like and how are they organized?
The three types of successful enterprise UX organization models
How companies like Target, Spotify, Netflix, Google and more are doing designops and great UX design at scale
Creating and sharing user research findings across your organization

Inside Aurelius: Episode 001 with co-founders Zack Naylor and Joseph Szczesniak

Posted on April 12, 2018September 19, 2019 by Zack Naylor

Tags Designops, Devops, Podcast, User Research, Ux

In our very first episode of Inside Aurelius, we discuss a number of topics with highlights including:

Why we made Aurelius v2 and how we got there
How we used user research and customer feedback to completely re-design and re-develop our product and company focus
UX design, science and art
How Joseph, our CTO took an interest in UX as a developer and how UX can enrich a developers work and satisfaction
How and why developers should participate and have a stake in user research

You Don’t Need More User Research

Posted on April 10, 2018September 19, 2019 by Zack Naylor

Tags Design Ops, Research Ops, User Research

Don’t freak out, but just hear me out. It’s very likely that you don’t need more user research but rather, you need to be getting more out of the user research you already did.

Spending more quality time with the data and insights you collect is one of the biggest challenges in our industry, particularly if you’re already doing user research regularly. Think about it, when was the last time you honestly felt that you spent enough time really analyzing and synthesizing (read…”figuring out what you learned) from the data and information you gathered from a research study?